SMS Terms & Conditions

When you choose to opt in to receive SMS marketing messages from Rise Berridale, we collect personal information such as your name, mobile phone number and consent preferences. We may also retain records of when consent was provided and your interactions with our messages.

We use this information to send SMS marketing communications about Rise Berridale, including studio updates, membership offers, promotions and upcoming events. We may provide relevant information to Squarespace and its messaging service providers to facilitate the delivery and management of SMS communications.

Your mobile number and SMS opt-in information will be kept confidential and will not be sold, rented or shared with unauthorised third parties or affiliates for their marketing or promotional purposes. You can opt out of SMS marketing at any time by replying STOP, END, CANCEL, UNSUBSCRIBE or QUIT to a message you receive from us. Providing SMS marketing consent is voluntary. You can use our services without agreeing to receive promotional text messages.

These SMS Terms & Conditions apply to text messages sent by Rise Berridale (“Rise”, “we”, “us” or “our”).

By opting in to receive SMS messages from Rise Berridale, you agree to the terms outlined below.

1. About Our Messages

Rise Berridale may send SMS messages to individuals who have provided their consent to receive them. Messages may include:

  • Studio news and updates.

  • Membership information and special offers.

  • Promotions, competitions and giveaways.

  • Upcoming classes, workshops and community events.

  • Other relevant updates about Rise Berridale and our services.

The messages you receive will depend on the type of communications you have agreed to receive.

2. Consent to Receive Messages

By ticking the SMS consent checkbox on our website or online sign-up form, you agree to receive SMS marketing messages from Rise Berridale at the mobile number you provide.

Your consent is voluntary and is not a condition of purchasing a membership, booking a class or using our services.

Message frequency may vary depending on our studio activities, promotions and upcoming events.

3. Message and Data Rates

Standard message and data rates may apply depending on your mobile service provider and mobile plan.

Rise Berridale is not responsible for charges imposed by your mobile service provider.

4. How to Opt Out

You can withdraw your consent and stop receiving SMS marketing messages at any time by replying STOP to a message from us, where supported.

You may also contact Rise Berridale directly to request removal from our SMS marketing list.

Once your opt-out request has been processed, we will no longer send you SMS marketing messages unless you choose to opt in again.

Please note that you may still receive essential service-related communications where permitted and where you have a separate applicable basis for receiving them.

5. Help and Support

If you need assistance with our SMS messages, please contact Rise Berridale through our website or speak with our team at the studio.

You can also reply HELP to a message where supported.

6. Mobile Number and Privacy

We respect your privacy and take reasonable steps to protect your personal information.

Your mobile number and SMS consent information will not be sold or rented. We may share relevant information with service providers who help us manage and deliver our messages, where necessary and subject to appropriate safeguards.

We do not share SMS opt-in information or consent records with third parties or affiliates for their own marketing purposes.

For further information about how we collect, use and protect personal information, please read our Privacy Policy.

7. Delivery of Messages

Message delivery depends on your mobile service provider, network availability and other factors outside our control. We cannot guarantee that every message will be delivered successfully or without delay.

8. Changes to These Terms

We may update these SMS Terms & Conditions from time to time. The latest version will be published on our website, with the date of the most recent update shown at the top of this page.

9. Contact Us

If you have any questions about these terms or our SMS communications, please contact Rise Berridale through our website.

Rise Berridale

Berridale, Snowy Mountains, NSW, Australia

Privacy Policy

Last updated: 28 October 2026

Rise Berridale (“Rise”, “we”, “us” or “our”) respects your privacy and is committed to handling your personal information responsibly.

This Privacy Policy explains how we collect, use, store and disclose personal information when you visit our website, enquire about our services, become a member, attend our classes or events, or communicate with us.

We aim to handle personal information in accordance with applicable Australian privacy laws, including the Privacy Act 1988 (Cth) and the Australian Privacy Principles where they apply to our business.

1. Personal Information We Collect

Depending on how you interact with Rise Berridale, we may collect the following information:

  • Contact information: Your name, email address, phone number and other contact details.

  • Membership information: Membership type, enrolment details, attendance records, bookings and payment-related information.

  • Payment information: Details required to process payments, memberships or bookings. Payment card information may be handled directly by our payment service providers.

  • Enquiry information: Information you provide when contacting us, completing a form or communicating with our team.

  • Marketing preferences: Your communication preferences, marketing consent records and requests to unsubscribe.

  • SMS information: Your mobile number, SMS opt-in status, consent records and relevant messaging history.

  • Event and competition information: Information provided when registering for an event, entering a competition or participating in a promotion.

  • Website information: Technical information such as your IP address, browser type, device information and website usage data, where collected through our website or related technologies.

We generally collect personal information directly from you. In some circumstances, we may receive information from third-party service providers where this is necessary to deliver our services.

2. How We Use Your Information

We collect and use personal information for purposes related to operating Rise Berridale, including to:

  • Set up and manage memberships.

  • Process bookings, payments and enquiries.

  • Communicate important information about classes, schedules and studio operations.

  • Provide information about our services, programs and events.

  • Send marketing emails or SMS messages where permitted and where the relevant consent or other lawful basis exists.

  • Administer competitions, promotions and community events.

  • Improve our services, website and member experience.

  • Maintain business records and meet legal obligations.

  • Protect the security of our business, members and facilities.

We only use personal information for purposes that are reasonably related to our business activities or otherwise permitted by law.

3. Email and SMS Marketing

We may send marketing communications by email or SMS to people who have opted in or where otherwise permitted by applicable law.

Our communications may include studio updates, class information, membership offers, promotions, workshops, events and other relevant news about Rise Berridale.

SMS marketing consent

When you opt in to SMS marketing, we may collect your name, mobile number and consent preferences so we can send the messages you have agreed to receive.

Providing SMS marketing consent is voluntary and is not a condition of purchasing a membership or using our services.

Unsubscribing

You can unsubscribe from marketing emails using the unsubscribe link included in the email.

You can opt out of SMS marketing by replying STOP to a message where supported or by contacting us directly.

We will take reasonable steps to process your request promptly and maintain records of your communication preferences.

Where appropriate and permitted by law, we may continue to send essential service-related communications that are separate from marketing messages.

4. How We Disclose Personal Information

We do not sell personal information.

We may disclose relevant personal information to trusted third-party service providers where reasonably necessary to operate our business, including providers that assist with:

  • Website hosting and website functionality.

  • Membership management and class bookings.

  • Payment processing.

  • Email and SMS communications.

  • Event registration and competition administration.

  • Business administration, accounting and technical support.

These providers may only receive information relevant to the services they provide, subject to applicable contractual, privacy and security requirements.

We may also disclose information where required or authorised by law, or where necessary to establish, exercise or defend legal claims.

SMS marketing information

We do not sell, rent or share SMS opt-in information or consent records with third parties or affiliates for their own marketing or promotional purposes.

Mobile numbers and related consent information may be disclosed to messaging providers as necessary to deliver and manage communications on our behalf.

5. Overseas Disclosure

Some of our website, membership, payment, email or messaging service providers may store or process personal information outside Australia.

Where this occurs, we take reasonable steps to understand how the relevant providers handle personal information and to meet any applicable legal obligations relating to overseas disclosures.

If you would like further information about the handling of your information by a particular service provider, please contact us.

6. Cookies and Website Analytics

Our website may use cookies and similar technologies to support website functionality, understand visitor activity and improve the website experience.

Depending on the tools enabled on our website, these technologies may collect technical information such as browser type, device information, pages visited and general usage patterns.

You can manage cookies through your browser settings. Disabling certain cookies may affect some website functionality.

Where required, we will seek consent for cookies or similar technologies.

7. Storage and Security

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.

These steps may include access controls, password protection, secure service providers and limiting access to information to people who need it for legitimate business purposes.

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, or as required or permitted by law.

When information is no longer required, we take reasonable steps to securely destroy or de-identify it, subject to any applicable record-keeping obligations.

No method of electronic storage or transmission is completely secure, and we cannot guarantee absolute security.

8. Accessing and Correcting Your Information

You may request access to personal information we hold about you and ask us to correct information that is inaccurate, out of date, incomplete, irrelevant or misleading.

We will respond to requests in accordance with applicable privacy laws. We may need to verify your identity before providing access or making changes.

To make a request, please contact Rise Berridale through our website.

9. Privacy Concerns and Complaints

If you have a question, concern or complaint about how we have handled your personal information, please contact us and explain your concern.

We will review your complaint and respond within a reasonable period.

If you are not satisfied with our response, you may be able to contact the Office of the Australian Information Commissioner (OAIC), subject to its jurisdiction and applicable requirements.

OAIC website: https://www.oaic.gov.au/

10. Children's Information

Our studio may provide services or activities suitable for younger participants.

Where we collect personal information about a child, we take reasonable steps to ensure that the information is handled appropriately and that any required parent or guardian involvement or consent is obtained.

Parents or guardians may contact us to ask about personal information relating to their child, subject to applicable law.

11. Third-Party Websites and Services

Our website may contain links to third-party websites or services. Those websites have their own privacy practices, and we are not responsible for their content or privacy policies.

We encourage you to review the privacy policies of any third-party services you use.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, services, technology or legal obligations.

The latest version will be published on our website, with the date of the most recent update shown at the top of the page.

13. Contact Us

If you have any questions about this Privacy Policy, wish to access or correct your personal information, or want to make a privacy complaint, please contact Rise Berridale through our website.

Rise Berridale

Berridale, Snowy Mountains, NSW, Australia